The House of Mario Minardi
The custom experience, carried out at your address. Measured at home, fitted at home, delivered by the person who measured you.
Home service is subject to availability in your area — our team confirms this when the appointment is scheduled.
Contact Customer Care or visit the flagship store to set a date.
Our team confirms the date and time, and whether home service reaches your address.
A deposit holds the appointment, paid by mobile transfer or EDC during the visit.
First appointment
A Sales Assistant arrives at the confirmed address at the agreed time. Everything that decides the shoe happens in this one visit, in your own home, with samples on the table.
Second appointment · up to 30 working days later
Your pair is nearly finished. Before it goes through its final process you try it on, and what you say next is what changes.
Completion · up to 30 working days later
The workshop carries out the adjustments and finishes the pair. You are told the moment it is ready rather than at the end of a scheduled week.
Delivery
A Sales Assistant delivers the pair, or visits you directly, as arranged. The balance is settled then — by bank transfer or EDC — and we ask you what you made of it.
Home service is the bespoke commission carried out at your address instead of ours. Tell us where you are and when suits, and we will confirm whether we reach you.
