Schedule an appointment
Contact Mario Minardi Customer Service or visit our flagship store to set a schedule.
Confirm date & time
Our team will confirm the appointment, including home service availability.
Secure the schedule
A down payment is required and can be made via EDC mobile transfer during the visit.
Home Service Custom Experience – First Appointment
This first appointment marks the beginning of your Home Service Custom Experience.
A Mario Minardi Sales Assistant will visit the confirmed address at the agreed date and time.
Your feet will be measured manually by the Mario Minardi team.
You will consult on your custom pair, including design, shape, construction, and detailing.
Reference samples will be brought for clarity.
A personal assistant will record all measurements and specifications and repeat them to you to ensure accuracy.
The Sales Assistant will create an internal WhatsApp production group and submit all confirmed data to head office for production.
Fitting Session – Second Appointment
Your custom pair is nearly complete. The second appointment, scheduled up to 30 working days after the first, is the fitting session.
You will try on your custom pair before it goes through the final process.
You may provide feedback and adjustments to ensure the fit and finish meet your expectations.
The Mario Minardi Sales Assistant will document your feedback and record the fitting results.
All notes and fitting data will be submitted to Head Office for review.
The shoes will be sent to the factory for adjustments or final finishing, as required.
If major adjustments are needed, an additional fitting session will be scheduled.
Shoe Construction & Completion
Within up to 30 working days after the first fitting, the production team receives the shoes, your custom pair will be fully completed.
Mario Minardi will notify you immediately once your custom pair is ready.
A Mario Minardi Sales Assistant will deliver your custom pair or visit you directly, as arranged.
The final step is to complete the remaining payment via bank transfer or EDC mobile and fill out the testimonial form.
If you would like to request a private appointment in store, please schedule an appointment thru the link below
Monday: 10:00 am - 9:00 pm
Tuesday: 10:00 am - 9:00 pm
Wednesday: 10:00 am - 9:00 pm
Thursday: 10:00 am - 9:00 pm
Friday: 10:00 am - 9:00 pm
Saturday: 10:00 am - 9:00 pm
Sunday: 10:00 am - 9:00 pm