HOME SERVICE

Step 1 : Make an Appoinment

Make an appointment via Mario Minardi’s customer service care or directly contact our flagship store to set a schedule - Contact Us

• Confirm date and time for the home service.

• Make a down payment via Transfer EDC mobile during visit to set the date.

Schedule a session with Mario Minardi

• Customer Service Care +62819-5310-4499 (Whatsapp)

Flagship Stores

• LOTTE Shopping Avenue Jakarta, Ground Floor #03 (+62 21 2988 9033 +62 815 8538 2762)

• Pacific Place Jakarta, Level 2 #32-33 (+62 21 2988 9033 +62 877 7666 8326)

Step 3 : Fitting Session

Your custom pair is almost done! Our second appointment, up to 14 working days after the first appointment, is for the fitting session.

• You’ll get a chance to try your custom pair before it final process.

• Give Mario Minardi inputs regarding the pair.

• Mario Minardi’s Sales Assistant will take notes of your inputs and document the result of the fitting.

• The Sales Assistant will hand the result of the fitting, along with your inputs, to the Head Office.

• The shoes will be sent to the factory either for adjustments or the finishing process.

• If there are most adjustments, Mario Minardi do another fitting session